Privacy Policy
Last updated: April 16, 2026
Harpeth Air(“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us when you schedule service, request a quote, apply for financing, contact us, or subscribe to updates. This may include:
- Name, mailing address, email address, and phone number
- Service address and details about your HVAC equipment
- Payment information processed through our payment partners
- Communications you send to us, including service requests and feedback
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URL. This information is collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Schedule and provide HVAC services you request
- Respond to inquiries, quote requests, and service calls
- Process payments and manage financing applications through third-party partners
- Send service reminders, maintenance notifications, and account updates
- Improve our services, website, and customer experience
- Comply with legal obligations and protect our rights
How We Share Your Information
We do not sell your personal information. We share your information only with service providers who help us operate our business (such as payment processors, scheduling software, and financing partners), with professional advisors, and when required by law or to protect our rights. Any third-party service providers are contractually required to protect your information.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences, analyze site usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may update your contact information, opt out of marketing communications, or request access to or deletion of your personal information by contacting us at the information below. We will respond to verified requests as required by applicable law.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. We encourage you to review this policy periodically.
Contact Us
Questions about this Privacy Policy? Contact us at:
Harpeth Air
2606 Winford Ave, Nashville, TN 37211
Phone: (615) 420-7082
Email: service@harpethair.com
This policy is provided for general informational purposes and should be reviewed by qualified legal counsel before publication.
Ready to Schedule Service?
Questions about how your information is handled? Call us directly — we're happy to talk it through.